"By understanding where my time is best spent, where I should focus my attentions and in what order I need to place importance on, I was able to make a huge impact on my bottom line. It helped get the monkeys off my back.  After our meetings I was excited and recharged to make the changes that need to be made. The results from the changes were immediate, and I am now confident in my position as a Spa Director."   New Spa Owner:  Jessica Tetu

Nelson's spa management systems will help you get and keep the competitive edge you need in todays crowded market. From a win - win compensation plan to boosting retail sales, Nelson consulting gives you simple yet effective tools and guide you through their implementation. Using a Nelson business coache go beyond generic advice, offering real experience and a track record of success to help you profit from your operation. I will work with you in a variety of ways, from a Coaching program to intensive onsite sessions. We offer the flexibility to make consulting mesh with your needs and budget, and will be happy to help you determine what will work best for you.   Spa Owners: Are you working too hard for too little income? • Struggling with your current compensation plan? • Paying to attract new clients that soon disappear? • Frustrated with employees that don’t sell? • Wondering where all your money goes each month? • Envious of big spas that seem to work so well? Remember why you started your spa? It wasn’t all about the money. Sure, everyone needs to make a living (you, too), but the joy of helping people feel good about themselves is one of the leading reasons why people open a spa. It’s a great feeling. But somewhere along the way, that feeling can get lost. Then every day becomes a struggle. Today, many spa owners feel trapped. The fun is missing.  Now you can re-capture that feeling and make a good income, too. Imagine waking each morning looking forward to your day! Do you know your business needs change—and soon? Do concerns about your business keep you up at night, or cause stress that affects other areas of your life? Ever wonder if you'll have enough money to make payroll? We've been in your shoes, and we know firsthand how it feels to run a spa business. We understand the worry and the fear; we've been through it ourselves and had to learn from our own mistakes. The good news is that you don't have to endure this forever, or alone. We understand the urgency of the situation you're in, and that we need to act fast to get you on the road to wellness. We are here to tell you that it can be better–and we can show you how!  So you’re starting a spa.  Get the advice of experts and avoid costly mistakes. No one’s an expert at everything, no matter what your business experience. Whether you’re a corporate executive, a spa technician ready to take the first step or an enterprising individual with a dream, starting a spa is a challenge. And no one can afford to make expensive mistakes. So if you worry about getting off to a great start, you’re not alone. The list of things to consider can seem endless. Here are just a few: Architecture and Interior Design – the look that sets the right tone for a memorable spa experience Business Planning – without a plan, you’ll never reach your goals Financial and Bookkeeping – money management that keeps you informed and on track Legal – Cover your bases. Don’t let legal mistakes trip you up Personnel and Recruitment – Probably the single most important consideration for a successful spa Marketing and Public Relations – Know what really works Products and Merchandising – How to keep your customers buying and your margins profitable Vendors – Successful vendor negotiations From concept to operation management, a spa must be designed to achieve everything you expect from a smart business investment: profit, a source of pride and a rewarding personal experience. There’s no room for mistakes. You don’t want avoidable start-up or management headaches. But you do want a spa that’s a joy to your clients, a source of prideyou’re your employees, and a fulfilling personal enterprise for yourself. There’s a way to remove all the guesswork from your spa start-up experience. And that’s to partner with experienced successful spa professionals who have “been there, done that” successfully for over 20 years – Preston Spa Business Solutions, the spa design and development experts.